Cancellation Policy

At NJ Graphica, we strive to provide exceptional service tailored to your needs. However, if you wish to cancel your order, please review our cancellation policy outlined below:

  • Cancellation Requests: All cancellation requests must be submitted in writing via email to Please include your order details and the reason for cancellation.
  • Timely Notification: We understand that circumstances may change, and you may need to cancel your order. To ensure a smooth process, please notify us of your cancellation request as soon as possible.
  • Service-Based Company: As a service-based company, we invest time and resources into understanding and fulfilling your requirements. Therefore, once an order is confirmed and work has commenced, we may be unable to provide a refund.
  • Zero Refunds: Please note that NJ Graphica operates on a zero-refund policy. Once an order is placed and discussed, and work has commenced, no refunds will be provided.
  • Pre-Service Consultation: Before initiating work on your order, we engage in thorough discussions to ensure alignment with your expectations. This consultation phase aims to minimize the need for cancellations and maximize customer satisfaction.

Contact Us: If you have any questions or concerns regarding our cancellation policy, please feel free to reach out to us via email at

We appreciate your understanding and cooperation regarding our cancellation policy. Thank you for choosing NJ Graphica for your service needs.

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